Effective Date: 9-4-2025
Who we are. Crossroad Training Inc (the “Company,” “we,” “us,” or “our”) provides fitness coaching and educational services. Our online presence includes our website contact.crossroadtraining.com (the “Site”) and our email/SMS communications.
Scope. This Privacy Policy explains how we collect, use, and share information when you visit the Site, purchase or use our services, or interact with our emails or SMS/MMS (“texts”).
Information We Collect
Contact details (name, email, phone number, mailing address).
Intake/health & lifestyle info you choose to share in forms, calls, or sessions (for coaching purposes only; we do not provide medical care).
Payment info processed by our payment processor(s) (we do not store full card numbers).
Communications you send us (forms, email, and texts if you opt in).
Usage data (IP address, device/browser type, pages viewed, referring URLs) via cookies and similar tools.
We do not knowingly collect information from children under 13.
How We Use Information
Provide and improve coaching and programs.
Communicate with you (email and, if you opt in, SMS/MMS).
Process payments and deliver services or digital content.
Send updates, reminders, and marketing (you can opt out any time).
Protect our services, prevent fraud, and comply with law.
SMS/MMS Program (A2P)
With your express consent, we may send you SMS/MMS about updates, reminders, and promotions.
Message frequency: recurring; frequency varies.
Message & data rates may apply.
Opt‑in: web form checkbox. Consent is not a condition of purchase.
Opt‑out: Text STOP to (507) 521‑1113 to cancel. For help, text HELP or contact us using the details below. You’ll receive a confirmation text.
Disclaimer: Delivery may be delayed; carriers are not liable for delayed or undelivered messages. Please notify us if you change your mobile number.
Cookies & Analytics
We use cookies and similar technologies to operate the Site and understand usage. You can control cookies in your browser settings.
How We Share Information
We share information with trusted service providers (hosting, payment processing, email/SMS platforms, analytics) who help us operate the Site and services; with authorities when required by law; and in connection with a business transfer. We do not sell personal information.
Data Retention
We keep information only as long as needed for the purposes above and to comply with legal/recordkeeping requirements.
Your Choices
Email: Use the unsubscribe link in our emails.
SMS/MMS: Text STOP to opt out.
Cookies: Adjust browser settings to block or delete cookies.
Access/Deletion Requests: Depending on your location, you may have rights to request access or deletion. Contact us at the email below.
Security
We use reasonable administrative, technical, and physical safeguards. No method is 100% secure.
Changes
We may update this Privacy Policy. The “Effective Date” shows the latest revision.
Contact Us
Crossroad Training Inc
15949 305th Ave, Waseca, MN 56093
Phone: (507) 521‑1113
Email: [email protected]
Website: contact.crossroadtraining.com